Adding Users
Add users one at a time, import them in bulk, or sync them from a directory. Users added here are end users; each one sets their own password from an invitation email.
Add a Single User
- Open Users.
- Click Add Users and select Add User.
- Fill in the form:
| Field | Required | Notes |
|---|---|---|
| First Name | Yes | |
| Last Name | Yes | |
| Email ID | Yes | The invitation email is sent here. With Duo or Okta, it must match the user's Duo or Okta account |
| User Phone | Yes | |
| Common Name | No | |
| Distinguish Name | No | In dc=example,dc=com format |
- Click Add.
The user receives an email titled Set up your Authnull account with a Set your password link. See End-User Console Access.
Add Users in Bulk
Click Add Users and select Import Users to upload a CSV or LDIF file. See Importing Users.
Sync Users from a Directory
To keep users in sync with Active Directory or EntraID, connect the directory in the Identity product under Identity Sources. See Connecting to Active Directory.
User Status
| Status | Meaning |
|---|---|
| Active | The user can sign in |
| Pending | The user has not finished setting their password yet |
| Inactive | The user is disabled |
MFA for the User
Nothing else is needed in AuthNull for MFA: users enrol in Duo Mobile or Okta Verify through your Duo or Okta organization, and the Users page shows them as MFA managed by that provider. See MFA Providers.